1. Introduction

This Privacy Policy describes how RJ’s Garden Solutions (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, (the “Website” ), and use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
For the purpose of the UK GDPR, the data controller is RJ’s Garden Solutions, located at 61 Merewood Avenue, Oxford, OX3 8EG, United Kingdom.

2. Data We Collect

We may collect the following types of personal data from you:
•Information you provide to us directly: When you use our contact form or get in touch with us via email or phone, we may collect your:
•Name
•Email address
•Phone number
•Postcode
•Information collected automatically: We do not currently use cookies or other tracking technologies to collect information about your browsing activity. However, our website is designed and maintained by a third party, Dead on Digital, who may have access to technical data such as your IP address for security and maintenance purposes.

3. How We Use Your Data

We use the information we collect for the following purposes:
•To respond to your inquiries and provide you with information about our services.
•To provide you with quotes for our gardening and landscaping services.
•To schedule and carry out our services.
•To communicate with you about your project and our services.
•For our internal record keeping.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:
•Legitimate Interests: We process your data when it is in our legitimate interests to do so, for example, to respond to your inquiries and provide you with the information you have requested.
•Contractual Necessity: When you engage our services, we will process your personal information to fulfill our contractual obligations to you.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal data to outside parties except as described in this policy.
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes:
•Website Developer: Our website is designed and maintained by Dead on Digital, who may have access to technical data for maintenance and security purposes.
•Service Providers: We may share your information with other service providers, such as our hosting provider, as necessary to provide our services.
We will not share your personal information with any other third party without your consent, unless required to do so by law.

6. Data Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights in relation to your personal data:
•The right to access: You have the right to request copies of your personal data.
•The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
•The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
•The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
•The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
•The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at our email address: .

9. Cookies

Our Website does not currently use cookies for tracking or analytics purposes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Should we choose to use cookies in the future, we will update this policy to provide you with clear and comprehensive information about the cookies we use and the purposes for which we use them.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
•By email:
•By phone: 07376 039 015
•By mail: 61 Merewood Avenue, Oxford, OX3 8EG, United Kingdom